Customer Support Associate
TaskUs
Posted
3 weeks ago
Naic, Calabarzon, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Customer Support Associate at TaskUs is responsible for managing customer inquiries and providing exceptional assistance. This full-time role is based in Naic, Calabarzon, Philippines, and is ideal for junior professionals looking to gain experience in customer service. Candidates should be ready to engage directly with customers, resolve issues, and ensure a positive experience. The position requires effective communication and problem-solving skills.
About Company
TaskUs is a leading provider of outsourced customer support, enabling businesses to enhance their customer service experience through dedicated support teams.
Core Requirements
- High school diploma
- Excellent communication skills
- Problem-solving abilities
- Customer service experience
- Ability to work on-site
Responsibilities
- Respond to customer inquiries
- Resolve customer issues efficiently
- Provide detailed product information
- Track and manage customer interactions
- Assist with escalated customer complaints
- Maintain a positive company image
- Collaborate with team members for solutions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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