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Customer Support Associate
RENOVISION AUTOMATION SERVICES PVT.LTD
Posted
yesterday

Lucknow, Uttar Pradesh, India

Onsite

INR 25K

Entry Level

Full Time

Job Categories

Support Customer Service Administration Operations

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Sema Summary

Renovision Automation Services Pvt. Ltd. is seeking a Customer Support Associate in Lucknow, India. This full-time role is ideal for candidates with junior-level experience in customer service. The primary responsibilities include assisting customers with inquiries, providing product information, and resolving issues. Applicants should possess strong communication skills and a keen understanding of customer needs. This position offers a chance to grow within a dynamic company focused on automation solutions.

About Company

Renovision Automation Services Pvt. Ltd. focuses on providing innovative solutions in automation, dedicated to enhancing customer experiences through support and efficiency.

Core Requirements

Bachelor's degree or equivalent
Excellent communication skills
Ability to resolve customer issues
Familiarity with automation technologies
Basic technical knowledge

Responsibilities

Assist customers with product inquiries
Provide timely resolution of customer issues
Maintain accurate customer records
Communicate product features effectively
Collaborate with the technical team for escalated issues
Perform follow-ups to ensure customer satisfaction
Prepare reports on customer feedback

Must Have skills

CommunicationCustomer serviceProblem-solvingTechnical supportAttention to detail

Nice To Have Skills

MultilingualTime managementTeam collaborationAdaptabilitySales skills

Job Keywords

customer supportassociatecommunicationtechnical skillsproblem resolution

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