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Positiwise Infotech Pvt Ltd

Customer Support

Positiwise Infotech Pvt Ltd

Posted

last week

Ahmedabad, Gujarat, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Support Representative will assist customers with inquiries and issues. This role involves direct communication and problem resolution.

About Company

Positiwise Infotech Pvt Ltd specializes in providing innovative technology solutions and customer service.

Core Requirements

  • Bachelor's degree or equivalent experience.
  • Strong communication skills.
  • Ability to work in a team.
  • Customer service experience preferred.
  • Problem-solving skills.

Responsibilities

  • Assist customers with inquiries.
  • Resolve product and service issues.
  • Provide feedback on customer service trends.
  • Maintain detailed records of customer interactions.
  • Follow up with customers to ensure resolution.
  • Work collaboratively with team members.
  • Adhere to company policies and procedures.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceTime management

Job Keywords

Customer SupportCommunicationProblem-solvingTeamworkService

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