Customer Support Agent
Elle D'Argent
Posted
last week
Philippines
Remote
USD 350
Entry Level
Contract
Sema Summary
We are seeking a dependable Customer Support Agent to manage email tickets. This role offers growth potential in a structured startup environment.
About Company
Elle D'Argent is a startup focused on delivering excellent customer service, with an emphasis on clear processes and growth opportunities.
Core Requirements
- Strong written English fluency
- Reliable internet connection
- High attention to detail
- Ability to follow instructions
- 1+ years of customer support experience
Responsibilities
- Respond to customer support tickets via email
- Follow existing SOPs and response templates
- Handle common customer issues
- Escalate unusual or sensitive cases
- Maintain a professional tone
- Check inbox frequently
- Ensure daily email availability
Benifits
- 1 month salary bonus
- Performance-based raises
- 13th-month salary bonus
Must Have skills
Job Keywords
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