Semesteria Logo
Recruitable

Customer Success Specialist

Recruitable

Posted

yesterday

Hyderabad, Telangana, India

Remote

INR 50K

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Success Specialist role at Recruitable involves engaging with customers to ensure they are satisfied with the services provided. Candidates are expected to possess excellent communication and problem-solving skills, enabling them to address customer inquiries effectively. This is a contract position based in Hyderabad but offers remote work flexibility. The ideal applicant should be capable of managing customer relationships and resolving issues promptly.

About Company

Recruitable is a talent acquisition platform focused on connecting businesses with the right candidates. They emphasize customer success and satisfaction.

Core Requirements

  • Strong communication skills
  • Problem-solving ability
  • Experience in customer support
  • Ability to work remotely
  • Understanding of customer success

Responsibilities

  • Engage with customers to assess their needs
  • Resolve customer inquiries and issues
  • Track and report customer feedback
  • Collaborate with sales and support teams
  • Generate reports on customer satisfaction
  • Become the point of contact for customer concerns
  • Provide ongoing support to ensure customer success

Must Have skills

CommunicationProblem-solvingCustomer SupportRemote WorkRelationship Management

Nice To Have Skills

Sales SkillsAnalytical ThinkingTime Management

Job Keywords

Customer SuccessSupportCommunicationRemote WorkContract

Similar Jobs