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Customer Success Specialist
Recruitable
Posted
yesterday

Bengaluru, Karnataka, India

Remote

INR 50K

Contract

Job Categories

Customer Support Sales Remote Contract

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Sema Summary

The Customer Success Specialist role is a 6-month contract position based in Bengaluru, Karnataka. The role focuses on enhancing customer satisfaction and driving success in the customer journey. Responsibilities may include managing customer queries, ensuring product adoption, and collaborating with cross-functional teams. Ideal candidates should possess strong communication skills and a customer-centric attitude. This position offers the opportunity to work remotely.

About Company

Recruitable specializes in connecting businesses with talent, delivering innovative recruitment solutions tailored to client needs, focusing on customer success.

Core Requirements

Bachelor's degree
Strong communication skills
Customer service experience
Ability to work remotely
Problem-solving abilities

Responsibilities

Manage customer relationships effectively
Assist customers with product inquiries
Track customer satisfaction metrics
Identify upsell opportunities
Collaborate with sales and support teams
Conduct customer training sessions
Provide feedback to product teams

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementTeam collaboration

Nice To Have Skills

Analytical thinkingSales skillsTechnical proficiencyProject managementAdaptability

Job Keywords

Customer SuccessSupportSalesRemoteContract

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