Customer Success Specialist
CSML GROUP
Posted
last week
Mumbai, Maharashtra, India
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
This role focuses on client acquisition, onboarding, and ensuring partner success. It combines sales with relationship management and data oversight.
About Company
CSML is a leader in the Amusement Industry, providing innovative entertainment solutions since 2002. They specialize in Indoor Entertainment Centers and various premium products.
Core Requirements
- Bachelor’s degree in Business, Marketing, IT, or related field.
- Minimum 3 years experience in customer success or B2B sales.
- Strong understanding of the entertainment and events industry.
- Excellent English communication and negotiation skills.
- Advanced proficiency in Excel and CRM tools.
Responsibilities
- Identify and engage potential partners.
- Build and manage a sales pipeline.
- Pitch platform value propositions to prospects.
- Lead partner onboarding and data validation.
- Maintain onboarding trackers and records.
- Drive product adoption and partner satisfaction.
- Monitor trends and share insights with teams.
Must Have skills
Job Keywords
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