Customer Success Specialist
Alliance Software Inc.
Posted
last week
Metro Manila
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The Customer Success Specialist is responsible for coordinating project implementation and maintaining communication between clients and delivery teams. This role ensures that project documentation is accurate and deliverables are met on time.
About Company
Alliance Software Inc. is a leading IT services and solutions company based in the Philippines, specializing in software development and IT consulting services.
Core Requirements
- Bachelor's degree in business or related field
- Experience in project monitoring
- Excellent communication skills
- Ability to work with minimal supervision
- Certifications in Project Management or IT Service Management is a plus
Responsibilities
- Coordinate with the Delivery Team on project updates
- Act as liaison between clients and internal teams
- Prepare and maintain project documentation
- Monitor project deliverables and timelines
- Resolve client concerns in a timely manner
- Support project implementation activities
- Facilitate effective communication among stakeholders
Must Have skills
Job Keywords
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