Customer Success Manager
Workday
Posted
last week
Greater Kuala Lumpur
Remote
MYR 8K
Mid Level
Full Time
Sema Summary
The Customer Success Manager role focuses on ensuring customers achieve their desired outcomes with Workday's solutions. The position requires a proactive approach to customer engagement and support.
About Company
Workday is a leader in enterprise cloud applications for finance and human resources, providing organizations with clarity and insight into their operations.
Core Requirements
- Bachelor's degree
- Experience in customer success
- Strong communication skills
- Proven track record in managing client relationships
- Ability to work in a hybrid environment
Responsibilities
- Manage customer success initiatives
- Ensure customer satisfaction and retention
- Engage with clients to understand their needs
- Advocate for customers internally
- Train clients on product features
- Monitor and report on customer metrics
- Collaborate with sales and support teams
Must Have skills
Job Keywords
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