Customer Success Manager
Salesforce
Posted
last week
Bengaluru, Karnataka, India
Remote
INR 80K
Mid Level
Full Time
Sema Summary
The Customer Success Manager (CSM) is responsible for maintaining customer relationships and ensuring their success with Salesforce products. This role requires proactive guidance and communication to help clients achieve their business goals.
About Company
Salesforce is the leading AI CRM platform, driven by a commitment to customer success and innovation in technology.
Core Requirements
- 8+ years in Technical Customer Success.
- Exceptional communication skills.
- Experience with SaaS platforms.
- Ability to analyze technical concepts.
- Degree or equivalent experience.
Responsibilities
- Act as the primary contact for high-profile customers.
- Coordinate deliverables and services for customers.
- Provide proactive feature guidance.
- Advocate for customers during issue resolution.
- Conduct quarterly reviews and trend identification.
- Cultivate relationships with customer leadership.
- Adapt to evolving Salesforce needs.
Benifits
- Work-life balance
- Career development
- Health insurance
- Remote work options
- Inclusive environment
Must Have skills
Job Keywords
Similar Jobs
Customer Success Manager
Jobgether
India
Customer Success Manager
Jobgether
India
Customer Success Manager
Diligent
Bengaluru, Karnataka, India
Customer Success Manager
Canonical
APAC
Customer Success Manager
Canonical
Bengaluru, Karnataka, India
Customer Success Manager
Canonical
Mumbai, Maharashtra, India
Customer Success Manager
Canonical
Hyderabad, Telangana, India
Customer Success Manager
Canonical
Remote
Customer Success Manager
Canonical
APAC
Customer Success Manager
Canonical
Remote
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.