Customer Success Manager
Penbrothers International
Posted
5 days ago
Mandaluyong, National Capital Region, Philippines
Remote
PHP 50K
Full Time
Sema Summary
The role focuses on improving customer success through strategic management. The position is hybrid and targets professionals with a strong customer-oriented background.
About Company
Penbrothers International specializes in providing customer success solutions and enhancing client relationships.
Core Requirements
- Bachelor's degree in Business or related field.
- Proven experience in customer success or management.
- Strong communication and interpersonal skills.
- Ability to analyze customer data and trends.
- Experience in developing customer success strategies.
Responsibilities
- Manage customer relationships to ensure satisfaction.
- Develop success strategies for clients.
- Analyze customer feedback and service trends.
- Conduct regular check-ins with clients.
- Work closely with sales and support teams.
- Generate reports on customer success metrics.
- Collaborate on cross-functional projects.
Must Have skills
Job Keywords
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