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Customer Success Manager
JuneHires
Posted
yesterday

India

Remote

INR 50K

Full Time

Job Categories

Support Management Customer Sales Strategy

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Sema Summary

The Customer Success Manager position at JuneHires, based in India, focuses on ensuring customer satisfaction and retention. The role involves managing customer relationships and strategically guiding clients to maximize their success with the company's products and services. Candidates should have a strong ability to communicate and problem-solve, catering to customer needs while also achieving business objectives. This role offers an opportunity to work remotely in a full-time capacity, and candidates will be part of a fast-growing team in a dynamic environment.

About Company

JuneHires is a company dedicated to enhancing customer experiences and driving engagement through effective management and strategic initiatives.

Core Requirements

Bachelor's degree
Strong communication skills
Problem-solving abilities
Customer relationship management
Analytical skills

Responsibilities

Manage customer accounts and relationships
Ensure customer satisfaction and retention
Provide strategic guidance to clients
Analyze customer data for insights
Collaborate with sales and support teams
Conduct regular check-ins with customers
Identify upsell opportunities

Must Have skills

CommunicationProblem-solvingCustomer managementAnalytical skillsRelationship building

Job Keywords

Customer SuccessAccount ManagerClient RelationsCommunicationRetention

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