Customer Success Manager
DoiT
Posted
last week
Thailand
Remote
USD 7K
Mid Level
Full Time
Sema Summary
DoiT is seeking a Customer Success Manager to enhance customer experiences. The role involves managing customer accounts and driving success through effective engagement.
About Company
DoiT is a global technology company specializing in cloud solutions, aiming to help organizations improve their cloud operations and drive business growth.
Core Requirements
- 3+ years in Customer Success
- Experience with cloud platforms
- Strong communication skills
- Problem-solving abilities
- Fluency in English
Responsibilities
- Manage customer accounts throughout their lifecycle
- Conduct customer onboarding and training
- Build relationships with stakeholders
- Identify business opportunities
- Support the Account Management team
- Maintain customer health metrics
- Provide feedback on internal processes
Benifits
- unlimited paid time off
- flexible work schedule
- professional development budget
Must Have skills
Job Keywords
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