Customer Success Manager
ClickUp
Posted
last week
Philippines
Remote
PHP 60K
Mid Level
Full Time
Sema Summary
ClickUp is looking for a Customer Success Manager to lead and mentor a team in the Philippines. The role focuses on driving customer satisfaction while managing a small book of business.
About Company
ClickUp is the world’s first Converged AI Workspace, designed to enhance productivity by unifying various work functions into a single platform. Founded in 2017, it serves over 20 million users globally.
Core Requirements
- 3+ years in customer success management
- 5+ years in customer success
- Strong project and people management skills
- Experience in SaaS environments
- Ability to manage customer success metrics
Responsibilities
- Lead day-to-day operations of the Customer Success team.
- Coach and mentor Customer Success Managers.
- Drive customer engagement and retention.
- Implement automated client success tools.
- Collaborate with sales and marketing teams.
- Provide customer insights to product teams.
- Manage a small book of business.
Must Have skills
Job Keywords
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