Customer Success Manager
Canonical
Posted
last week
Bengaluru, Karnataka, India
Remote
USD 2K
Mid Level
Full Time
Sema Summary
The Enterprise Customer Success Manager at Canonical is focused on enhancing customer satisfaction and retention. This role requires deep understanding of customer objectives and effective engagement with various internal teams.
About Company
Canonical is a leading tech firm driving the global shift to open source, known for publishing Ubuntu. It operates as a remote-first company offering innovative solutions in AI, IoT, and cloud technologies.
Core Requirements
- Native Japanese and excellent English skills
- 5+ years in IT-related roles
- Experience with Linux OS
- Strong presentation skills
- Knowledge of agile methodologies
Responsibilities
- Onboard new customers
- Coordinate complex projects
- Collaborate with Sales and Support
- Manage customer portfolios
- Conduct customer business reviews
- Serve as customer advocate
- Create customer campaigns
Benifits
- Paid paternity leave
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual holiday leave
Must Have skills
Job Keywords
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