Customer Success Manager
Canonical
Posted
last week
Hyderabad, Telangana, India
Remote
USD 5K
Mid Level
Full Time
Sema Summary
The Enterprise Customer Success Manager role focuses on enhancing customer experience with Canonical's products. The position requires fluency in Japanese and excellent communication skills in English.
About Company
Canonical is a pioneering tech firm dedicated to open source solutions. Known for publishing Ubuntu, Canonical drives global innovation in IT leveraging a collaborative community.
Core Requirements
- Native Japanese speaker
- 5+ years experience in IT
- Strong background in cloud computing
- Knowledge of Linux OS
- Excellent presentation skills
Responsibilities
- Onboard new customers
- Coordinate complex projects
- Collaborate across departments
- Manage a portfolio of customers
- Drive customer satisfaction
- Create targeted marketing campaigns
- Serve as customer advocate
Benifits
- Paid paternity leave
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
Must Have skills
Job Keywords
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