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Customer Success Manager
Breadcrumb Digital LLP
Posted
2 days ago

Singapore, Singapore

Remote

SGD 4K

Part Time

Job Categories

Customer Support Management Sales Service

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Sema Summary

The Customer Success Manager role at Breadcrumb Digital LLP involves ensuring customer satisfaction and managing client relationships. The position is part-time and hybrid, located in Singapore, appealing to those with strong interpersonal skills. Candidates should be able to support customers effectively and engage with them regularly. This role is ideal for individuals seeking flexibility while contributing to client success.

About Company

Breadcrumb Digital LLP, based in Singapore, is focused on customer engagement and satisfaction through innovative digital solutions.

Core Requirements

Excellent communication skills
Customer relationship management
Problem-solving abilities
Experience in a customer-facing role
Ability to work independently

Responsibilities

Manage client onboarding and training
Develop and maintain long-term relationships with customers
Act as a primary point of contact for clients
Monitor customer health and satisfaction metrics
Address customer inquiries and issues promptly
Collaborate with internal teams to enhance customer experience
Provide feedback to the product team based on customer needs

Must Have skills

CommunicationCustomer ManagementProblem SolvingTime ManagementAnalytical Skills

Nice To Have Skills

Sales ExperienceTechnical KnowledgeTeam CollaborationData AnalysisProject Management

Job Keywords

Customer SuccessClient RelationsManagementProblem SolvingHybrid Work

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