Customer Success Manager
Truein
Posted
last week
Pune, Maharashtra
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
The Customer Success Manager will enhance customer engagement and drive product adoption for key clients. This role requires a strong focus on customer retention and growth in a SaaS environment.
About Company
Truein is a rapidly growing B2B SaaS company specializing in time and attendance solutions for businesses with contractual and distributed workforces.
Core Requirements
- 5 to 8 years in SaaS
- Experience with enterprise customers
- Bachelor's in Computer Science or related field
- Excellent communication skills
- Analytical and process-oriented
Responsibilities
- Onboard new customers
- Conduct product training
- Drive product adoption
- Minimize customer churn
- Contact customers for upgrades
- Collect customer testimonials
- Conduct quarterly business reviews
Benifits
- Competitive compensation package
- Inclusive environment
Must Have skills
Job Keywords
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