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AlgoSec

Customer Success Manager

AlgoSec

Posted

2 days ago

New Delhi, Delhi, India

Onsite

INR 60K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Customer Success Manager at AlgoSec, you will be responsible for ensuring customer satisfaction and success with our solutions. The role involves working closely with clients to understand their needs, providing support, and driving product adoption. Ideal candidates should possess strong communication and problem-solving skills. This position is based in New Delhi, India, and offers a competitive salary with opportunities for professional growth.

About Company

AlgoSec specializes in application security management, providing solutions that enable organizations to manage complex security environments seamlessly.

Core Requirements

  • Bachelor's degree
  • Strong communication skills
  • Customer service experience
  • Problem-solving skills
  • Knowledge of security solutions

Responsibilities

  • Manage customer relationships
  • Ensure product adoption
  • Provide customer support
  • Identify customer needs
  • Gather feedback for product improvement
  • Deliver training sessions
  • Collaborate with internal teams

Must Have skills

CommunicationProblem-solvingCustomer serviceRelationship managementProduct knowledge

Nice To Have Skills

Technical understandingProject managementSales experienceNegotiation skillsPresentation skills

Tools Knowledge Requried

CRM softwareMicrosoft OfficeData analysis toolsCommunication platforms

Job Keywords

Customer SuccessAccount ManagementClient RelationsSupportCommunication

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