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Customer Success Executive
BTB Venture HR Connect
Posted
yesterday

Pune, Maharashtra, India

Onsite

INR 30K

Full Time

Job Categories

Customer Support Sales Service Management

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Sema Summary

The Customer Success Executive role at BTB Venture HR Connect involves supporting clients in their journey with the company's products and services. This position is based in Pune, India, and focuses on enhancing customer relationships, troubleshooting issues, and ensuring satisfaction. Ideal candidates should have strong problem-solving skills and a passion for customer service. Full-time commitment is required, and specific benefits are not mentioned.

About Company

BTB Venture HR Connect specializes in providing HR and recruitment solutions, focusing on delivering exceptional customer experiences.

Core Requirements

Strong communication skills
Problem-solving abilities
Customer service experience
Ability to work in teams
Adaptability

Responsibilities

Assist customers with product queries
Resolve customer issues efficiently
Build strong customer relationships
Ensure customer satisfaction
Coordinate with internal teams
Provide feedback for product improvement
Maintain customer records

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAdaptability

Nice To Have Skills

Time managementConflict resolutionTechnical proficiencySales knowledgeProject management

Job Keywords

customer successcustomer supportproblem-solvingcommunicationteamwork

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