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Customer Success Executive
Placement Local Recruitment Services
Posted
last week

Mumbai, Maharashtra, India

Onsite

INR 30K

Entry Level

Full Time

Job Categories

Support Customer Sales HumanResources Management

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Sema Summary

The Customer Success Executive ensures satisfaction and retention by building strong client relationships. Responsibilities include managing accounts and providing exceptional support to enhance the customer experience.

About Company

Placement Local is a dedicated recruitment and staffing agency focused on connecting local businesses with top-tier talent. Their mission is to simplify hiring and match employers with job seekers effectively.

Core Requirements

Bachelor's degree in Business, Marketing, or related field
Experience in customer satisfaction and retention
Strong analytical skills
Excellent communication and interpersonal skills
Ability to work collaboratively in a team

Responsibilities

Ensure high levels of customer satisfaction
Manage client accounts effectively
Provide exceptional customer support
Address client concerns promptly
Analyze customer data to generate insights
Identify opportunities to enhance customer experience
Maintain strong relationships with clients

Must Have skills

Customer supportAccount managementAnalytical thinkingCommunication skillsTeam collaboration

Job Keywords

Customer SuccessAccount ManagementClient RelationsCustomer SupportAnalytical Skills

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