Customer Success Executive
Oliveboard
Posted
yesterday
Bengaluru South, Karnataka, India
Onsite
INR 30K
Full Time
Sema Summary
Oliveboard is seeking a Customer Success Executive to enhance client satisfaction and retention. The role focuses on providing support to customers and ensuring their success with the company's offerings. Candidates should be enthusiastic about customer interactions and capable of adapting to various situations. This position is full-time and located in Bengaluru South, Karnataka, India.
About Company
Oliveboard is a leading online learning platform dedicated to helping students achieve their goals through innovative solutions and exceptional customer support.
Core Requirements
- Bachelor's degree
- Excellent communication skills
- Customer support experience
- Problem-solving abilities
- Familiarity with CRM tools
Responsibilities
- Assist customers with inquiries and issues.
- Provide solutions to enhance user experience.
- Maintain customer satisfaction and retention.
- Communicate effectively with clients.
- Document customer feedback for improvements.
- Collaborate with the sales and support teams.
- Monitor customer success metrics.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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