Customer Success Executive
Oliveboard
Posted
last week
Bengaluru, Karnataka, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
Oliveboard is seeking a Customer Success Executive to enhance student satisfaction and relationships in their mentorship program. The role requires at least 2-3 years of experience in an edtech environment.
About Company
Oliveboard is a leading exam preparation platform in India, focusing on Banking and Government examinations, with over 10 million downloads and a strong community of aspirants.
Core Requirements
- Bachelor's degree in a related field.
- 2-3 years of experience in B2C edtech.
- Strong knowledge of government exams.
- Proficient in Microsoft Excel.
- Excellent communication skills.
Responsibilities
- Provide mentorship to banking exam aspirants.
- Maintain high student satisfaction scores.
- Manage relationships with mentorship batch students.
- Connect weekly with assigned batch students.
- Give feedback on student performance.
- Execute communication with mentorship students.
- Coordinate call scheduling with mentors.
Must Have skills
Job Keywords
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