Customer Success Engineer
Semesteria
Posted
yesterday
Vietnam
Remote
USD 5K
Full Time
Sema Summary
The Customer Success Engineer role focuses on supporting customers in the APJ region. The position involves ensuring customer satisfaction through effective problem-solving and technical support. Candidates should be adaptable, possess technical knowledge, and excel in communication. This is a full-time, remote role based in Vietnam, offering a competitive salary. Although no specific benefits are mentioned, candidates can expect the typical perks associated with remote positions.
About Company
Semesteria is a forward-thinking company dedicated to enhancing customer experience and success through innovative solutions. We prioritize customer satisfaction and strive to provide exceptional support in the tech industry.
Core Requirements
- Bachelor's degree
- Technical support experience
- Strong communication skills
- Problem-solving abilities
- Adaptability
Responsibilities
- Provide technical support to customers.
- Troubleshoot customer issues effectively.
- Ensure high levels of customer satisfaction.
- Collaborate with internal teams to resolve issues.
- Educate customers on product features.
- Gather customer feedback for product improvement.
- Maintain documentation of customer interactions.
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Customer Success Manager
Mastercard
Ho Chi Minh City
Customer Success Manager
Canonical
APAC
Customer Success Manager
Canonical
Remote
Customer Success Manager
Canonical
APAC
Customer Success Manager
Canonical
Remote
Customer Success Manager
Atlassian
Remote
Customer Support
Semesteria
Remote
Customer Support
Global Financial Trading Group
Ho Chi Minh City, Vietnam
Support Engineer
Canonical
Remote
Support Engineer
Canonical
Remote
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.