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Customer Success Engineer
CashFlo
Posted
last week

Mumbai Metropolitan Region

Remote

INR 100K

Mid Level

Full Time

Job Categories

Engineering Support Deployment Customer Finance

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Sema Summary

The Customer Success Engineer at CashFlo leads customer onboarding and deployment for a B2B payments platform. This role requires a blend of technical skills and customer interaction to ensure successful platform integration.

About Company

CashFlo is India's only integrated AP automation and supply chain financing platform, revolutionizing financial operations for businesses. Founded by alumni from top institutions, the company aims to unlock the financial potential of millions of Indian enterprises.

Core Requirements

4–8 years of experience in customer-facing technical roles
Strong understanding of ETL and data workflows
Experience with AWS, GCP, or Azure
Proficiency in Java - SpringBoot/Python, Postgres
Excellent communication and troubleshooting skills

Responsibilities

Lead end-to-end customer deployment of the CashFlo platform
Configure integrations and environment setups
Drive fast go-live and post-deployment support
Act as primary technical point of contact for customers
Gather customer requirements and translate them into technical inputs
Handle L1/L2 production support for reported issues
Provide feedback to product teams based on customer experiences

Must Have skills

ETL managementJava - SpringBootPythonPostgresSQLExcellent communicationProblem-solving

Job Keywords

Customer SuccessDeployment EngineeringTechnical SupportB2B PaymentsETLCloud Services

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