Customer Success Coordinator
effelon
Posted
3 weeks ago
Delhi, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
The Customer Success & Sales Coordinator at effelon is responsible for facilitating customer engagement and ensuring client satisfaction within the B2B electrical equipment sector. This full-time position requires collaboration with sales teams to address customer needs and operational support. Ideal candidates should be proactive, possess effective communication skills, and be capable of managing multiple projects. The role is based in Delhi, India and is suitable for junior-level candidates looking to grow within a dynamic industry.
About Company
effelon is a company specializing in the B2B sector, providing essential electrical equipment and services. It focuses on customer success and operational efficiency to meet client needs effectively.
Core Requirements
- Bachelor's degree
- Communication skills
- Customer service experience
- Sales coordination experience
- Problem-solving abilities
Responsibilities
- Assist with customer inquiries.
- Coordinate with the sales team.
- Manage customer accounts.
- Support product demonstrations.
- Prepare reports on customer feedback.
- Facilitate training sessions for clients.
- Monitor customer satisfaction metrics.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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