Customer Success Associate
Baat Pakki
Posted
6 days ago
Mumbai, Maharashtra, India
Onsite
INR 30K
Entry Level
Part Time
Sema Summary
The Customer Success Associate will support customer inquiries and ensure satisfaction. This role focuses on enhancing the customer experience through effective communication.
About Company
Baat Pakki is a company focused on customer satisfaction and relationship management in the service industry.
Core Requirements
- Bachelor's degree in a relevant field
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Ability to work in a team
Responsibilities
- Assist customers with inquiries and issues
- Maintain customer records accurately
- Collaborate with other teams to resolve issues
- Provide feedback to improve service delivery
- Train new team members on customer protocols
- Monitor customer satisfaction metrics
- Develop strong relationships with clients
Must Have skills
Job Keywords
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