Customer Success Associate
Openprise
Posted
last week
Hyderabad, Telangana, India
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Customer Success Associate role focuses on supporting customers and ensuring their satisfaction with the product. This position requires engagement with clients and assistance with their inquiries and challenges.
About Company
Openprise specializes in customer success solutions, helping businesses enhance their client interactions and satisfaction.
Core Requirements
- Bachelor's degree in a relevant field.
- Strong communication skills.
- Ability to work collaboratively in a team.
- Experience in customer support or related roles.
- Problem-solving skills.
Responsibilities
- Assist customers with product inquiries.
- Provide solutions to customer challenges.
- Manage client feedback and communicate to relevant teams.
- Maintain positive relationships with clients.
- Monitor customer satisfaction levels.
- Assist in onboarding new clients.
- Collaborate with sales and technical teams.
Must Have skills
Job Keywords
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