Customer Success Advocate
INDIAN TECH
Posted
last week
Kolkata, West Bengal, India
Onsite
INR 50K
Intern Level
Full Time
Sema Summary
This role involves supporting customers during onboarding and training. It is a fantastic opportunity for recent graduates keen to develop in Customer Success and the SaaS industry.
About Company
INDIAN TECH specializes in providing offshore outsourcing services, software development, and e-commerce solutions with a focus on reliability, quality, and affordability.
Core Requirements
- Bachelor’s degree in a related field
- 1-2 years of experience in customer success or SaaS
- Strong communication skills
- Detail-oriented and self-driven
- Basic understanding of SaaS solutions
Responsibilities
- Support onboarding of new customers.
- Assist in building relationships with existing customers.
- Coordinate with internal teams on customer needs.
- Document customer feedback and requests.
- Contribute to customer-facing resources.
- Track and maintain customer success metrics.
- Participate in customer calls for support.
Must Have skills
Job Keywords
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