Customer Specialist
MariBank
Posted
last week
Singapore
Onsite
SGD 6K
Mid Level
Full Time
Sema Summary
The Customer Specialist at MariBank focuses on delivering exceptional customer support. This role involves addressing client inquiries and ensuring a high level of customer satisfaction.
About Company
MariBank is a financial institution dedicated to providing quality banking services and customer support to its clients in Singapore.
Core Requirements
- Bachelor's degree in Finance or related field.
- Proven experience in customer support.
- Strong communication skills.
- Ability to assess customer needs.
- Familiarity with banking products.
Responsibilities
- Respond to customer inquiries promptly.
- Provide information on bank products and services.
- Assist customers in resolving issues.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service.
- Participate in customer feedback initiatives.
- Monitor and evaluate customer satisfaction levels.
Must Have skills
Job Keywords
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