Customer Specialist
Semesteria
Posted
last week
Nepal
Remote
NPR 50K
Entry Level
Full Time
Sema Summary
The Customer and Sales Engagement Specialist will engage customers, drive sales, and recover lost sales through effective communication. This role is essential for building strong customer relationships and enhancing brand loyalty.
About Company
TalentPop App focuses on enhancing customer engagement for fast-growing e-commerce brands. They prioritize building meaningful customer connections beyond just support.
Core Requirements
- 1 year sales experience
- E-commerce knowledge
- Strong communication skills
- Customer service background
- Technical proficiency with PC and internet
Responsibilities
- Engage with customers via various channels.
- Identify upselling opportunities.
- Manage order-related concerns.
- Represent the brand in customer interactions.
- Record customer data and feedback.
- Assist with subscription recoveries.
- Collaborate with internal teams for sales enhancement.
Benifits
- Commissions
- Annual raises
- Paid time off
- Health coverage
- Performance bonuses
Must Have skills
Job Keywords
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