Customer Specialist
Huawei Consumer Business Group
Posted
last week
Kuala Lumpur, Malaysia
Onsite
MYR 5K
Mid Level
Full Time
Sema Summary
The role focuses on enhancing customer experiences and addressing their needs. It requires effective communication and problem-solving skills.
About Company
Huawei is a global technology company providing a wide range of consumer electronics and telecommunications solutions.
Core Requirements
- Bachelor's degree in a related field.
- Strong communication skills.
- Experience in customer service.
- Ability to analyze customer feedback.
- Proficiency in CRM tools.
Responsibilities
- Engage with customers to gather feedback.
- Address customer inquiries and issues.
- Provide recommendations based on customer insights.
- Collaborate with product teams to improve offerings.
- Analyze customer data to identify trends.
- Support sales initiatives through customer interactions.
- Maintain detailed records of customer interactions.
Must Have skills
Job Keywords
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