Customer Specialist
Techcombank
Posted
3 weeks ago
Ho Chi Minh City
Onsite
VND 15M
Mid Level
Full Time
Sema Summary
The role involves managing personal banking clients and developing new customer relationships. Responsibilities include selling financial products and ensuring compliance with bank policies.
About Company
Techcombank is a leading bank in Vietnam focused on digital transformation and customer-centric services, aiming to uplift individuals and businesses.
Core Requirements
- Bachelor's degree in Economics or Finance
- 2 years of experience in banking or finance
- Strong communication and sales skills
- Ability to work under pressure
- Customer relationship management skills
Responsibilities
- Manage personal banking clients and develop new relationships.
- Sell financial products and services to potential clients.
- Conduct market surveys and gather competitor information.
- Ensure compliance with bank policies and procedures.
- Prepare and manage client documentation for loan approvals.
- Coordinate with relevant departments for post-loan support.
- Collect customer feedback to improve services.
Benifits
- Training programs
- Access to existing clients
- Referral bonuses
Must Have skills
Job Keywords
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