Customer Solutions Officer
Citi
Posted
last week
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Intern Level
Full Time
Sema Summary
The Customer Solutions Officer at Citi provides exceptional service to global clients through phone and digital banking. This entry-level position requires handling customer service inquiries and compliance-related tasks.
About Company
Citi is a global bank with over 200 years of experience in financial services, focusing on safeguarding assets and providing growth opportunities for clients.
Core Requirements
- High School Graduate
- 6 months BPO international voice experience
- Conversant in English
- Ability to work in Taguig
- Eligibility to work in the Philippines
Responsibilities
- Assist in compliance procedures
- Ensure research accuracy
- Prepare reports for management
- Support sales force with recommendations
- Fulfilling client necessities
- Assess risk in business decisions
- Deliver exceptional client experience
Benifits
- HMO Health Insurance
- Life Insurance
- Retirement Plan
- Transportation Allowance
- Tuition Fee Reimbursement
Must Have skills
Job Keywords
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