Customer Service
TP
Posted
last week
Yogyakarta, Indonesia
Onsite
IDR 4M
Entry Level
Contract
Sema Summary
This role requires providing customer service via chats and emails. Candidates should be ready for flexible shifts and demonstrate strong communication skills in English.
About Company
TP, formerly Teleperformance, is a leader in digital business services and consulting, adapting to modern demands with a commitment to empathy and innovation.
Core Requirements
- D3 or Bachelor's degree
- Minimum GPA of 2.75
- Good English communication skills
- Strong problem-solving abilities
- Typing speed of at least 50 words per minute
Responsibilities
- Answer incoming chats and emails
- Handle customer inquiries via chat
- Provide product and service information
- Identify and escalate priority issues
- Document information per standard procedures
- Maintain chat logs
- Conduct customer satisfaction surveys
Benifits
- Performance Incentive
- Project Allowance
- Bonus Holiday Pay
- BPJS and BPJSTK
- Overtime allowance
Must Have skills
Job Keywords
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