Customer Service Support Head
Siemens
Posted
3 weeks ago
Metro Manila
Remote
PHP 80K
Senior Level
Full Time
Sema Summary
The Customer Service Support Head will lead the implementation of grid software solutions and oversee service operations. This role requires strong project leadership and technical expertise in power grid software applications.
About Company
Siemens AG is a leading technology company focused on industry, infrastructure, mobility, and healthcare, dedicated to transforming everyday life through innovative technology.
Core Requirements
- Bachelor’s degree in Computer Science, Information Technology, or Engineering
- Over 8 years of experience in IT and grid software projects
- Proficient in power grid software applications
- Experience with ITIL and Agile frameworks
- Strong communication and stakeholder management skills
Responsibilities
- Direct end-to-end implementation of grid software solutions
- Oversee Technical Services Support Team for software performance
- Ensure compliance with regulatory and cybersecurity standards
- Implement Agile methodologies for service delivery
- Collaborate with global and regional teams for operational alignment
- Act as the principal interface for clients and stakeholders
- Contribute to regional growth strategies
Benifits
- Medical insurance
- Comprehensive welfare programs
- Health insurance
- Professional accident insurance
- Growth opportunities
Must Have skills
Job Keywords
Similar Jobs
Customer Service Lead
RemoStaff
Philippines
Head of Client Services
SLI Consulting Inc.
Makati, National Capital Region, Philippines
Customer Success Manager
Payscale
Manila, National Capital Region, Philippines
Senior Service Designer
Nityo Infotech Services Pte Ltd
Makati, National Capital Region, Philippines
Retail Service Delivery Lead
TENTEN Partners
Metro Manila
Finance Head
Greenbulb Communications
Quezon City, National Capital Region, Philippines
Creative Team Head
Publicis Groupe
Manila, National Capital Region
Supply Chain Manager
Dermorepubliq Corporation
Quezon City, National Capital Region, Philippines
Head of Legal
Revolut
Metro Manila
Operations Head
dentsu
Makati City
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.