Customer Service Supervisor
Bitunix
Posted
19 hours ago
Greater Kuala Lumpur
Remote
MYR 3K
Contract
Sema Summary
The Customer Service Supervisor at Bitunix is responsible for overseeing customer service operations in Greater Kuala Lumpur. The role includes managing a team, analyzing performance metrics, and ensuring high-quality customer support. Applicants should be skilled in communication and problem-solving. This is a remote contract position, providing flexibility in work. Salary is estimated to be MYR3000 per month.
About Company
Bitunix is focused on providing exceptional customer service solutions and promoting an environment conducive to professional growth.
Core Requirements
- Strong communication skills
- Experience in customer service
- Team management experience
- Problem-solving skills
- Ability to work remotely
Responsibilities
- Supervise the customer service team
- Monitor customer interactions
- Resolve escalated customer issues
- Train new employees
- Develop customer service policies
- Prepare reports on team performance
- Coordinate with other departments
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Customer Service Specialist
Eurofins
Kuala Lumpur, Malaysia
Customer Support Agent
Meridial Marketplace, by Invisible
Remote
ServiceNow Developer
MatchPoint
Remote
ServiceNow Developer
OptiLnX
Remote
Financial Advisor
Keystone Recruitment
APAC
Senior Data Engineer
Penta Consulting
Remote
Subject Matter Expert
Team Karimganj
Remote
SEO Expert
PrismPort
Remote
Chief Operating Officer
Keystone Recruitment
Remote
Computer Science Teacher
Crossing Hurdles
Remote
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.