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Daythree

Customer Service Specialist

Daythree

Posted

last week

Shah Alam, Selangor, Malaysia

Onsite

MYR 3K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Specialist role requires delivering exceptional customer service and ensuring customer satisfaction. The position is based in Shah Alam and involves communication with customers through various channels.

About Company

Daythree is an award-winning business process management company that excels in delivering customer experience through innovative solutions.

Core Requirements

  • Minimum SPM degree
  • Proficiency in Customer Support
  • Strong understanding of Customer Experience
  • Excellent Phone Etiquette
  • Ability to communicate in English & Malay

Responsibilities

  • Provide quality customer support
  • Respond to customer inquiries and concerns
  • Ensure customer satisfaction
  • Handle customer queries effectively
  • Improve overall customer experience
  • Deliver exceptional service via phone or other channels
  • Maintain a friendly, professional demeanor

Must Have skills

Customer SupportCustomer ServiceProblem-solvingCommunicationCustomer-centric approach

Job Keywords

Customer ServiceSupportCommunication SkillsProblem-solvingCustomer Satisfaction

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