
Customer Service Specialist
Daythree
Posted
last week
Shah Alam, Selangor, Malaysia
Onsite
MYR 3K
Entry Level
Full Time

Sema Summary
The Customer Service Specialist role requires delivering exceptional customer service and ensuring customer satisfaction. The position is based in Shah Alam and involves communication with customers through various channels.
About Company
Daythree is an award-winning business process management company that excels in delivering customer experience through innovative solutions.
Core Requirements
- Minimum SPM degree
- Proficiency in Customer Support
- Strong understanding of Customer Experience
- Excellent Phone Etiquette
- Ability to communicate in English & Malay
Responsibilities
- Provide quality customer support
- Respond to customer inquiries and concerns
- Ensure customer satisfaction
- Handle customer queries effectively
- Improve overall customer experience
- Deliver exceptional service via phone or other channels
- Maintain a friendly, professional demeanor
Must Have skills
Job Keywords
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