
Customer Service Specialist
Latis Global Communications
Posted
yesterday
Philippines
Remote
PHP 30K
Entry Level
Full Time

Sema Summary
Latis Global Communications is seeking a Customer Service Specialist to provide support to clients in a remote setting. The role involves assisting customers with inquiries and issues while ensuring high levels of satisfaction. As a junior position, candidates should have a basic understanding of customer service principles. Strong communication skills in Korean are required, and experience in a customer-facing role is preferred. This full-time position offers the opportunity to work from home in the Philippines.
About Company
Latis Global Communications is dedicated to providing exceptional customer communication solutions across various platforms.
Core Requirements
- Excellent communication skills in Korean
- Basic customer service experience
- Problem-solving abilities
- Familiarity with communication tools
- High school diploma
Responsibilities
- Assist customers with inquiries and issues
- Provide timely and accurate information
- Resolve customer complaints effectively
- Document customer interactions
- Analyze feedback to improve services
- Collaborate with team members to enhance service
- Maintain knowledge of product offerings
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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