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Latis Global Communications

Customer Service Specialist

Latis Global Communications

Posted

yesterday

Philippines

Remote

PHP 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Latis Global Communications is seeking a Customer Service Specialist to provide support to clients in a remote setting. The role involves assisting customers with inquiries and issues while ensuring high levels of satisfaction. As a junior position, candidates should have a basic understanding of customer service principles. Strong communication skills in Korean are required, and experience in a customer-facing role is preferred. This full-time position offers the opportunity to work from home in the Philippines.

About Company

Latis Global Communications is dedicated to providing exceptional customer communication solutions across various platforms.

Core Requirements

  • Excellent communication skills in Korean
  • Basic customer service experience
  • Problem-solving abilities
  • Familiarity with communication tools
  • High school diploma

Responsibilities

  • Assist customers with inquiries and issues
  • Provide timely and accurate information
  • Resolve customer complaints effectively
  • Document customer interactions
  • Analyze feedback to improve services
  • Collaborate with team members to enhance service
  • Maintain knowledge of product offerings

Must Have skills

CommunicationCustomer SupportProblem SolvingKorean LanguageDocumentation

Nice To Have Skills

Team CollaborationTime ManagementAdaptability

Tools Knowledge Requried

Helpdesk SoftwareCommunication Platforms

Job Keywords

Customer ServiceSupport SpecialistRemote WorkKoreanClient Communication

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