Customer Service Specialist
Henkel
Posted
last week
Makati, National Capital Region
Remote
PHP 30K
Entry Level
Full Time
Sema Summary
The Customer Service Support Specialist is responsible for ensuring exceptional service for European clients. This role involves managing order processing and customer inquiries in a hybrid working environment.
About Company
Henkel is a global leader in manufacturing with a diverse team passionate about innovation and sustainability. Founded in 1876, the company is committed to enriching lives through its brands and technologies.
Core Requirements
- Bachelor's Degree
- 1 year SAP experience
- Proficient in MS Excel
- Detail-oriented
- Customer-service oriented
Responsibilities
- Process orders in SAP
- Generate reports in SAP and Excel
- Track orders from warehouses to customers
- Manage customer inquiries and complaints
- Oversee returns processing
- Collaborate with Sales and Marketing
- Ensure timely resolutions for customer satisfaction
Benifits
- Flexible work scheme
- Global wellbeing standards
- Gender-neutral parental leave
- Employee Share Plan
- HMO healthcare coverage
Must Have skills
Job Keywords
Similar Jobs
Customer Service Specialist
Latis Global Communications
Philippines
Customer Service Specialist
easypeasyfluent
Philippines
Customer Service Specialist
BrickBrands
Philippines
Customer Service Specialist
Vigour Med Store
Angeles, Central Luzon
Customer Service Specialist
Morrison Express
Metro Manila
Customer Support Specialist
PULSE
South Asia
Customer Support Specialist
Marcura
Taguig, National Capital Region, Philippines
Customer Experience Specialist
Guesty
Metro Cebu
Customer Excellence Specialist
Henkel
Makati
Customer Retention Specialist
TalentPop App
Iloilo, Western Visayas, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.