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easypeasyfluent

Customer Service Specialist

easypeasyfluent

Posted

last week

Philippines

Remote

PHP 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Specialist will provide comprehensive support to users through chat. This role requires excellent communication skills and the ability to manage multiple tasks effectively.

About Company

Easypeasy is a dynamic language learning platform focused on making learning faster and smarter for students worldwide.

Core Requirements

  • Excellent written communication skills
  • Ability to manage multiple tasks
  • Experience in customer service
  • Problem-solving skills
  • High school diploma or equivalent

Responsibilities

  • Assist users via chat
  • Resolve technical issues
  • Ensure customer satisfaction
  • Maintain accurate communication standards
  • Handle multiple customer inquiries
  • Provide personalized solutions
  • Identify opportunities for service improvement

Benifits

  • Competitive salary
  • Incentives linked to service quality
  • Continuous training
  • Opportunity for professional growth

Must Have skills

CommunicationProblem-solvingMultitaskingCustomer service toolsEmpathy

Job Keywords

Customer ServiceSupportCommunicationProblem-solvingMultitasking

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