Customer Service Specialist
Binance
Posted
last week
Jakarta, Indonesia
Remote
IDR 10M
Mid Level
Full Time
Sema Summary
Binance seeks a Customer Service Specialist to provide exceptional support in a fast-paced environment. The role involves managing customer queries and ensuring high satisfaction levels.
About Company
Binance is a leading blockchain ecosystem and cryptocurrency infrastructure provider, trusted by over 300 million users globally. They offer a wide range of digital asset products and aim to enhance financial freedom.
Core Requirements
- Bachelor's degree
- 1 year in customer service
- Bilingual in Hindi and English
- Experience in finance or e-commerce
- Strong communication skills
Responsibilities
- Handle high volume live chat
- Provide accurate customer information
- Follow communication guidelines
- Manage customer complaints
- Engage customers proactively
- Document customer requests
- Support other business units
Benifits
- Work-from-home
- Career growth
- Continuous learning
- Autonomy
- Competitive salary
Must Have skills
Job Keywords
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