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Customer Service Specialist
NetRTech Solutions LLP
Posted
last week

Pune, Maharashtra, India

Onsite

INR 25K

Entry Level

Full Time

Job Categories

Support Customer IT Consulting Training

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Sema Summary

The Customer Service Specialist role involves providing high-quality customer support in a full-time, on-site capacity. Candidates should have excellent communication skills and a positive attitude.

About Company

NetRTech Solutions LLP specializes in technology consulting, project execution, and customer-focused solutions, aiming to deliver exceptional service across various domains.

Core Requirements

High school diploma or equivalent
Excellent communication skills
Strong problem-solving abilities
Detail-oriented mindset
Prior customer service experience preferred

Responsibilities

Handle customer inquiries professionally.
Resolve customer issues efficiently.
Build positive relationships with customers.
Support improvement of service processes.
Manage multiple tasks with accuracy.
Maintain high customer satisfaction levels.
Collaborate with team members to enhance service quality.

Benifits

Night Shift Allowance
Complimentary meals
Cab facility
Temporary accommodation
Travel tickets

Must Have skills

CommunicationProblem-solvingMultitaskingDetail-orientedInterpersonal skills

Job Keywords

Customer ServiceSupportCommunicationProblem-solvingInterpersonal

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