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Customer Service Specialist
SF Express Indonesia
Posted
3 weeks ago

Kota Tangerang, Banten, Indonesia

Onsite

IDR 5M

Full Time

Job Categories

Customer Support Service Logistics Communication

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Sema Summary

SF Express Indonesia is seeking a Customer Service Specialist who is a Mandarin speaker. The role involves on-site customer support and communication with Mandarin-speaking clients. While details about experience are not specified, effective communication and customer handling skills are crucial for success. The position is full-time and located in Kota Tangerang, Indonesia, with an estimated monthly salary of IDR 5,000,000. This role is an excellent opportunity to thrive in a logistics environment.

About Company

SF Express Indonesia is a logistics service provider focusing on efficient delivery solutions.

Core Requirements

Fluent in Mandarin
Strong communication skills
Customer service experience
Team collaboration
Problem-solving abilities

Responsibilities

Provide support to Mandarin-speaking customers.
Handle customer inquiries efficiently.
Assist in resolving logistics-related issues.
Communicate effectively with team members.
Ensure customer satisfaction.
Maintain accurate customer records.
Collaborate with other departments as necessary.

Must Have skills

Mandarin fluencyCustomer serviceCommunicationProblem-solvingTeamwork

Job Keywords

Customer ServiceMandarinSupportLogisticsCommunication

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