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Customer Service Specialist
TaskUs
Posted
yesterday

Indore, Madhya Pradesh, India

Onsite

INR 30K

Full Time

Job Categories

Customer Service Support Operations Business

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Sema Summary

As a Customer Service Specialist at TaskUs, you will be responsible for providing exceptional support to customers, addressing their inquiries, and resolving issues efficiently. This role requires strong communication skills and a commitment to customer satisfaction. You'll work on-site in Indore, India, collaborating with a team to ensure the best possible client experiences. This full-time position is ideal for individuals passionate about customer service and looking to grow in a dynamic environment.

About Company

TaskUs is a customer experience company that provides support and services to enhance business performance. They focus on delivering high-quality solutions to their clients.

Core Requirements

High school diploma
Customer service experience
Strong communication skills
Problem-solving abilities
Ability to work in a team

Responsibilities

Assist customers with inquiries
Resolve issues promptly
Communicate clearly and effectively
Document customer interactions
Collaborate with team members
Maintain a positive attitude
Provide feedback on service improvements

Must Have skills

CommunicationProblem-solvingTeamworkCustomer supportTime management

Nice To Have Skills

MultilingualConflict resolutionCRM softwareSales experienceAdaptability

Tools Knowledge Requried

CRM softwareEmailChat tools

Job Keywords

customer servicesupportcommunicationproblem-solvingteamwork

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