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Customer Service Specialist
iTechwx
Posted
3 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 15M

Junior Level

Full Time

Job Categories

Support Customer Service Operations Sales

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Sema Summary

The Customer Service Specialist at iTechwx will be responsible for providing excellent customer service support on-site in Ho Chi Minh City. The role includes responding to customer inquiries, resolving issues, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills and have a keen understanding of customer needs. This is a full-time position suited for junior-level applicants seeking to launch their careers in customer support.

About Company

iTechwx is a dynamic company focused on providing innovative technology solutions and customer service.

Core Requirements

High school diploma or equivalent
Strong communication skills
Problem-solving abilities
Ability to work in a team
Basic computer proficiency

Responsibilities

Respond to customer inquiries
Resolve customer issues effectively
Document customer interactions
Provide product information
Assist in order processing
Collaborate with team members
Maintain customer satisfaction

Must Have skills

CommunicationProblem-solvingTeamworkCustomer focusBasic IT skills

Nice To Have Skills

Multi-language skillsSales skillsTime managementAdaptabilityConflict resolution

Job Keywords

customer servicesupportcommunicationproblem-solvingteamwork

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