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Customer Service Specialist
HD SAISON Finance Co., Ltd
Posted
3 months ago

Ho Chi Minh City, Vietnam

Onsite

VND 10M

Junior Level

Full Time

Job Categories

Support Finance Customer Service Call

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Skills

Experience

Industry

Sema Summary

The Customer Service Specialist handles inbound and outbound customer inquiries. The role involves ensuring compliance with regulations and providing accurate information to clients.

About Company

HD SAISON Finance Co., Ltd is a joint venture focused on consumer loans in Vietnam, serving millions of clients through a wide network. They offer innovative financial solutions tailored to meet customer needs.

Core Requirements

Diploma or higher
Experience in call centers preferred
Strong communication skills
Ability to work under pressure
Team collaboration skills

Responsibilities

Handle incoming customer calls and inquiries
Provide accurate information and solutions
Make outbound calls for loan activities
Update call results in the system
Report special situations to management
Collaborate with team members
Assist with additional tasks as assigned by management

Benifits

100% probation salary
16 vacation days/year
13th month salary
professional training course
24/24 accident insurance

Must Have skills

Communication skillsProblem-solvingOffice software proficiencyTeamworkAbility to work independently

Job Keywords

Customer ServiceInboundOutboundCommunicationFinance

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