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Customer Service Specialist
Policybazaar.com
Posted
yesterday

Gurugram, Haryana, India

Onsite

INR 30K

Entry Level

Full Time

Job Categories

Customer Support Service Communication Operations

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Sema Summary

As a Customer Service Specialist at Policybazaar.com, you will be responsible for providing assistance to customers by addressing their inquiries and concerns. This role requires good communication skills, and the ability to resolve issues effectively. Candidates should be comfortable working on-site in Gurugram, Haryana. This is a full-time position suited for junior-level professionals. A competitive salary of INR 30000 is offered.

About Company

Policybazaar.com is a leading online insurance aggregator and a trusted platform providing insurance solutions in India.

Core Requirements

High school diploma
Experience in customer service
Good communication skills
Problem-solving ability
Basic computer skills

Responsibilities

Assist customers with inquiries
Resolve customer complaints
Provide product information
Handle customer feedback
Maintain accurate records
Collaborate with team members
Ensure high customer satisfaction

Must Have skills

CommunicationProblem-solvingMultitaskingCustomer serviceAttention to detail

Nice To Have Skills

Time managementTeam collaborationKnowledge of insuranceAdaptabilityConflict resolution

Job Keywords

Customer serviceCommunicationClient supportProblem resolutionInquiries

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