Customer Service Specialist
r3 Consultant
Posted
last week
Gandhinagar, Gujarat, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
The role involves managing the Order-to-Cash process for both domestic and export portfolios. It requires close collaboration with multiple teams to ensure service excellence.
About Company
r3 Consultant is a leading recruitment firm with over 30 years of experience in providing comprehensive talent solutions across various sectors in India and APAC.
Core Requirements
- Bachelor’s degree
- 4–7 years experience in Customer Service
- B2B manufacturing experience
- Strong SAP exposure
- Excellent communication skills
Responsibilities
- Manage complete order lifecycle in SAP
- Act as primary contact for customers
- Coordinate with logistics for timely delivery
- Handle customer onboarding and contracts
- Manage export documentation
- Resolve customer complaints
- Support Sales and Finance activities
Benifits
- Work-life balance
- Flexible working hours
- Career growth
- Learning opportunities
Must Have skills
Job Keywords
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