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Customer Service Specialist
r3 Consultant
Posted
3 months ago

Gandhinagar, Gujarat, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Customer Sales Operations Consulting Support

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Skills

Experience

Industry

Sema Summary

The role involves managing the Order-to-Cash process for both domestic and export portfolios. It requires close collaboration with multiple teams to ensure service excellence.

About Company

r3 Consultant is a leading recruitment firm with over 30 years of experience in providing comprehensive talent solutions across various sectors in India and APAC.

Core Requirements

Bachelor’s degree
4–7 years experience in Customer Service
B2B manufacturing experience
Strong SAP exposure
Excellent communication skills

Responsibilities

Manage complete order lifecycle in SAP
Act as primary contact for customers
Coordinate with logistics for timely delivery
Handle customer onboarding and contracts
Manage export documentation
Resolve customer complaints
Support Sales and Finance activities

Benifits

Work-life balance
Flexible working hours
Career growth
Learning opportunities

Must Have skills

SAP Order ManagementSalesforceAnalytical skillsDetail-orientedStrong communicationMultitaskingCollaborative mindset

Job Keywords

Customer ServiceSales OperationsSAPB2B ManufacturingComplaint Resolution

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